The deadline to receive refunds for cancellation of any portion of your Summit
Purchase is September 10, 2023 5:00pm EST
PLEASE NOTE
Refunds requested from July 1, 2023 are eligible for an 80% refund of the total purchase.
Refunds requested from August 1 – August 31, 2023 are eligible for a 60% refund of the total purchase.
Refunds requested from September 1-29 , 2023 ARE NOT ELIGIBLE FOR A REFUND.
ALL REFUNDS MUST BE PRE-APPROVED
STEP 1: All cancellations must be submitted in writing to info@xr-summits.com
STEP 2: A Summit Staff Member will contact you to review and process your refund request. Refunds will be returned if cancellation notice is received by the stated deadline.
REQUESTS FOR SCHEDULE CHANGES
If you require a change to your festival schedule, please contact our Festival Staff info@xr-summits.com
If applicable, refunds will be returned if notice of schedule/purchase change is received by or before the stated deadline of June 8, 2023. (Please see Refund Policy and dates listed above in 1a.
If a schedule change does not result in a refund and is requested after June 8, 2023 at 5:00PM MDT, students will be transferred to a different scheduled FFABQ 36 workshop of their choosing of equal value. In the case that the student’s chosen workshop is full or otherwise unavailable, then the student will be issued an Extended Festival Credit for use within one year from date of issue for future Festival Flamenco classes and workshops.
Extended Festival Credits are not transferable to other individuals, may not be exchanged, and may not be sold or traded online.
i. Extended Festival Credits may not be applied to retail items.
ii. Extended Festival Credits are valid for one year from the date of issue for purchase of future Festival Flamenco classes, workshops, ticket packages.
During the Festival, workshops may be added but not switched after Sunday, June 11. Students may continue to add classes until the end of Festival Flamenco 2023.
Students who purchase the Festival Flamenco 2023 ALL ACCESS or VIP packages are exempt from this rule and may switch classes for the duration of the Festival.
When workshops have reached capacity, online registration will close automatically. At this point, Wait Lists will be created.
Wait Lists are managed online through XR SUMMITS and students are added in the order requests are received. For assistance adding your name to the online Wait List, please call 505-242-7600.
POLICY FOR NON-ATTENDANCE OF THE PAID WORKSHOPS
Individuals must notify the SUMMIT Staff in writing prior to SEPTEMBER 1, 2023 at 5:00 pm EST to receive a refund in the amounts stated above in section
Notifications received after this date and time will result in the forfeiture of the total amount of purchase.
AFTER SEPTEMBER 1ST , Refunds will not be issued unless the cancellation or non-attendance is due to documented COVID illness, or personal emergencies as outlined below in item
We aim to be sensitive in understanding your particular issue, including personal emergencies and deaths in the family. Our Executive Director will review these cases individually.